Zoom, the popular video conferencing platform, is adding three new security-based tools to its app and desktop versions that will keep trolls and evildoers at bay. These tools will stop Zoombombing on the platform, in what could be called the fastest action taken by the videoconferencing app on the recent order issued by the US FTC. The government agency had ordered Zoom to improve security standards on the platform earlier this month.
In a blog post, Zoom explained how these two new features will work. Both features will be hosted on the Security tab available for video meetings. The first is called “Pause Attendee Activity,” which will allow meeting hosts and co-hosts to temporarily pause a meeting to identify and remove the person who is annoying the meeting. This is important for video meetings that would most likely become targets for trolls.
When removing the user, the host or co-host will be asked to share details and attach screenshots, although these are optional things you are asked to provide. After filling in these fields, the participant will be removed from Zoom and the Zoom trust and security team will be notified. Zoom’s internal team handling this exercise will likely suspend this user’s account or perhaps report anything serious and impactful to businesses and customers to law enforcement authorities. Video meetings can then be resumed. This tool will be available to both free and paid users on Zoom.
The second tool allows attendees to report a disbeliever in a video meeting. Previously, it was available to hosts and co-hosts, but now attendees can also report to others that they disrupted the meeting. However, attendees’ rights to do this are still held by the meeting administrator and owners within the web settings for video meetings.
Both of these new features are available on Zoom desktop clients for Mac, PC, Linux, mobile apps, along with web client and VDI support coming later this year.
The third Zoom tool that will expand security on the platform is At-Risk Meeting Notifier. This tool will be available later this year and will allow users to use Zoom safely. Risk Meeting Notifier will scan social media posts and websites for public links to the Zoom meeting. It will then analyze these links to see if they are not potentially harmful or introduce risks to Zoom or its users.
In case it detects such links to the meeting, it will inform the account owner via email along with guidelines on what to do next. These guidelines include removing the malicious video meeting link, creating a new one with a new ID, enabling security settings, or suggesting other ways to conduct Zoom meetings, such as Webinar Zoom Video or OnZoom.
Zoom’s use of video conferencing skyrocketed during the pandemic, forcing the company to see unprecedented changes in adoption for which the company was not ready. As a result, there have been several issues and bugs for which people have reported and criticized Zoom, including the unavailability of a tool to curb Zoombombing on the platform. Zoombombing means when an unwanted user hijacks a meeting to show questionable videos or tacky content.
Several countries have issued a warning about using Zoom for video meetings, including India urging users to avoid Zoom. Subsequently, the company made it clear that its features are safe and there is no harm in using them.
In an interview with Theultramods TechZoom’s Indian chief Sameer Raje said Zoom is working to comply with all guidelines set by the Indian government. Raje also said that the security standards on the videoconferencing platform will also improve over time. While Zoom is ensuring these changes are implemented on the platform, it has faced stiff competition from rivals. But Raje pointed out that Zoom doesn’t care about the competition, but is rather focusing on improving the platform.
Zoom is introducing new features to keep pesky Zoombombers at bay that the platform has been full of so far.
- Zoom has introduced three new tools to improve security on the platform.
- These new tools will keep Zoombombers at bay, the company said.
- Zoom users can report disbelievers that the platform will take note of.