Food delivery giant Zomato announced Wednesday that it will be rendering free takeaway services for its partner restaurants. The company said it won’t charge any fees. Zomato’s takeout or auto-pickup service has seen tremendous growth with order volume increasing by more than 200% in the past few months, the company reveals.
To allow restaurants to meet customer demand, Zomato is waving the commission. “In order for restaurants to be able to tap into this demand immediately, we are making our takeaway service available for free to our partner restaurants. We will not charge any fees and will also waive the payment gateway costs we incur for all takeout orders, “Rahul Ganjoo, VP Products, said in a blog post.
The company claims to live with over 55,000 takeaway restaurants across the country and serving tens of thousands of such orders weekly. It is seen as a measure to help restaurants get back on their feet.
Customers can choose from the delivery and takeaway options provided on the app. Users can also search for all restaurants offering take-away by using the relevant filters on the Zomato app home page.
The company believes that once takeaway charges are lifted, customers “who are bored with home-cooked food will start consuming restaurant food with a safe and affordable takeaway option.” “For restaurants already serving delivery orders, takeout offers another avenue to access more customers and grow their business further,” Ganjoo said on the blog.
The food delivery business has been one of the hardest hit industries due to the restrictions imposed by the coronavirus. Apps including Swiggy and Zomato have had to let several employees go due to lack of revenue. However, since the lockdown was lifted, food delivery apps have returned to normal. The WHO had also said that food delivery is safe and people shouldn’t be afraid of food packaging.
“We have delivered over 13 crore of orders since the start of the first block in March and there have been no reported cases of covid transmission through food or its packaging. Although the above signs have been more than encouraging, we know that: a) this growth has not been uniform and b) the restaurant sector in general is still far from full recovery. The industry will continue to need all the help to get back to pre-covid levels, ”Ganjoo said.
Zomato is working closely with its partner restaurants to ensure they comply with all safety regulations. The company also urged users to wear masks when they leave the house to collect orders.
Food delivery giant Zomato announced Wednesday that it will be rendering free takeaway services for its partner restaurants.
- Zomato announced Wednesday that it will be making takeaway services free for its partner restaurants.
- The company said it won’t charge any fees.
- Zomato’s takeout or auto pickup service has seen tremendous growth with order volume increasing more than 200% in the past few months.