“ZIWO Cloud Business Phone System is a cloud PBX that is tailored for non-customer-facing companies that want to improve their phone system, and we are able to help our clients choose the technology that is right for their business needs by providing multiple options of our platform”, said ZIWO Co-Founder and CEO Renaud de Gonfreville.
The leading provider of Cloud Contact Center Solutions has released a new Software-as-a-Service (SaaS) edition of its platform “Business Phone System,” which offers a smart, simple, and convenient way to standardise the process of making and receiving phone calls via a desktop application. The new software module, according to the company, simplifies the options available to non-call-center businesses and provides a technology solution that meets their everyday demands.
Why do Companies need to use ZIWO Cloud Business Phone System? Cloud Business Phone System is not tied to the office by wires, devices, or conditions. All you need is a laptop and you can use it from home, the office, or any other place. Admins can activate the Roaming Agent feature to transfer calls into external phone numbers. Free internal calls within users, and no additional hardware and setup costs, not to mention that you don’t need to buy additional equipment when connecting new users.
“It provides them with exceptional voice quality for inbound and outbound calls, not only that but without additional hardware and setup costs. It is important to mention that this software is not suitable for call centers or businesses that receive or dial an excessive call volume on a daily basis.” Basically, small companies and medium-sized businesses. It is a good solution for a better internal calling system, and it is meant to be used by non-customer-facing companies and roles. Simply because they need a platform that matches their current needs. This software is the key to providing a premium customer experience on a daily basis.
No matter which operating system you use, be it Microsoft Windows or Apple’s macOS, you can download the software and immediately start using it based on your personal preference. Updates can help to improve the stability of your software and to make sure you’ll get the latest version for a better user experience automatically. ZIWO Cloud Contact Center Software (CCAAS) is a barrier-breakers, and an information technology organization that provides cloud center services and advanced tech solutions. Founded by Renaud de Gonfreville and Eric Ouisse, ZIWO was launched in late 2016 in Dubai, with the aim to enable companies to deploy instantly and globally their customer care and sales teams.