WhatsApp users can now submit bug reports from the app

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WhatsApp now makes it easier for its users to submit bug reports directly from the messaging app. Among all the new features that WhatsApp seems to work on, this new feature has appeared on the latest beta update for Android. However, the feature can only be used and used by beta testers. The messaging app is currently working on it and will go public once the test is finished.

According to Wabetainfo, WhatsApp is working on a feature to bring in-app support for bug reporting. “WhatsApp is currently developing a feature that allows you to communicate with technical support within the app! The first time you can contact support in WhatsApp Settings and a new section will be available,” reads the Wabetainfo report.

The WhatsApp feature tracker said the new bug report file feature would be available on the new Contact Us page. Users will also have the option to include device information from if it is reporting issues with the app. “In this section, the user will be able to add the report by filling in that text field and can choose to include device information if he is reporting problems. Device information such as system details and logs can help WhatsApp investigate , providing the best answer for you, “says the Wabetainfo report.

The user will receive a response from WhatsApp in a WhatsApp support chat, which will allow them to communicate with the technician. At the end of the conversation, WhatsApp will automatically mark the chat as closed. The feature tracker reports that once the chat with the technician is finished, the chat will automatically be marked as closed.

However, for now, WhatsApp has an email address (support@whatsapp.com) where users can submit bug reports and other complaints. But when in-app support is rolled out, users will find it easier to submit bug reports.

WhatsApp now makes it easier for its users to submit bug reports directly from the messaging app.

News Underline:

  • WhatsApp now makes it easier for its users to submit bug reports directly from the messaging app.
  • The new WhatsApp feature has appeared on the latest beta update for Android.
  • The messaging app is currently working on it and will go public once the test is finished.
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