Tech News: Vodafone and Google Cloud to work on ‘industry-first’ global data platform.
Vodafone and Google Cloud are creating a global data platform for the first time in the industry. The move accelerates the operator’s digital transformation efforts and demonstrates the growing convergence of the telecommunications and technology sectors.
The “Nucleus” platform will host a new system, called “Dynamo”, which collects information from Vodafone’s various repositories around the world and migrate it to a single cloud-based source. Vodafone is also moving its entire SAP environment and all of its Big Data and Business Intelligence workloads to Google Cloud.
This aggregated database can then be used to improve Vodafone’s network, increase operational efficiency and accelerate the implementation of new customized services for customers across all markets. Nucleus and Dynamo can process 50 TB of data per day, and Vodafone has already identified more than 700 potential use cases, including predictive maintenance, automatic service updates and rewards, and digital twins.
Ultimately, this means a more efficient network, more satisfied and engaged customers, and more revenue through retention and new services.
“Vodafone is building a solid foundation for a digital future,” says Johan Wibergh, CTO of Vodafone Group. “We have huge amounts of data that, if processed securely and made available across our territory using the collective power of Vodafone and the technical expertise of Google Cloud, will transform our services, for our customers, governments and the societies in which they live and serve. “
Vodafone increasingly sees itself as an IT company rather than just a telecom service provider, and its ambition is reflected in its digitization program and investments in 5G. Vodafone believes adopting cloud-based technologies and virtualizing network infrastructure will make the organization more data-driven and enable it to deploy services faster, transforming its back-office and customer-facing operations.
Expanding its relationship with Google Cloud is part of this process. Under the six-year partnership, more than 1,000 employees from both companies will work together in the UK, US and Spain and the companies will provide consultancy services to other multinational organizations looking to make better use of data in their business.
“Telecom companies are increasingly differentiating their customer experiences through the use of data and analytics, and this has never been more important than during the current pandemic,” added Thomas Kurian, CEO of Google Cloud. “We are thrilled to be selected as Vodafone’s global strategic cloud partner for analytics and SAP, and to co-innovate on new products that will accelerate the industry’s digital transformation.”