Airtel has emerged as the operator to beat when it comes to Video Experience, Games Experience, Voice App Experience and Download Speed Experience, according to results from Open Signal reporting the mobile experience of consumers. These results reflect the consumer experience for September 2020.
Reliance Jio has maintained its position for 4G availability and 4G coverage experience, while ownership of the best loading speed experience has been claimed by newly renamed Vi.
According to the Open Signal report, Airtel has achieved the highest awards, left its mark for the best gaming experience on mobile devices. This measure of mobile experience analyzes how the multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter to determine the impact on gameplay. The higher the score, the less likely users are to feel that their experience has been marred by cellular connectivity issues.
Additionally, Airtel has the fastest download speed at 10.4 Mbps. Vodafone / Idea network users observed average download speeds that were just 0.3 Mbps lower than those seen by their counterparts on Airtel, according to the report.
Airtel won the Video Experience award for the fourth time in a row and this time was the only operator to position itself in the Good category (55-65) for this measure of the mobile experience. This was followed by Vi which went from 2.4 points to 3.4 points.
Reliance Jio continues to reign over the 4G availability and coverage area. Open Signal notes that Jio has outgrown 4G availability and coverage since April 2017, when it started reporting on the consumer experience.
The upload speed graph was surpassed by Vi, created by the merger of Vodafone and Idea, Vi has a score of 3.5 Mbps, beating Airtel in second place by 0.7 Mbps. The average upload speeds observed by our users There were 1.3 Mbps faster than what their Jio counterparts saw, Open Signal notes.
Airtel has passed four areas including video experience, download speed, voice app experience, and gaming experience for September 2020.
- Airtel surpassed the video experience, download speed experience, voice app experience and gaming experience in September 2020.
- Jio still reigns when it comes to 4G availability and coverage.
- There it emerged as the best operator for the speed loading experience.