Google makes it easy to troubleshoot in Meet

Google has added new tools to Meet that will help users easily understand how their local desktop and network environments affect meeting quality. These tools will help diagnose and alleviate any noticeable performance issues if they occur during a call.

Google says the new tools will provide more visibility into system performance. While on a call, users can now go to the three-dot menu and select “Troubleshooting & Help” to see:

  • CPU load and network stability over time
  • Time segments highlighted when the local environment is likely to affect call quality

Additionally, users will see suggestions for improving Google Meet call performance and real-time feedback on the effect of any action taken on the network and processing load. Users will also notice general tips for performing common tasks such as presenting content and recording meetings.

The new troubleshooting and help feature on Google Meet will be available for Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard and Enterprise Plus, as well as for G Suite Basic, Business, Education, Enterprise for Education and non-profit customers.

“Meet shares processing power and network connections with all other applications and browser tabs running on a computer. When the system is making excessive use of its processing power or suffers from a bad network connection, Meet will attempt to adjust and maintain performance while consuming fewer resources. Some of these adjustments are less visible, but if the resource shortage is severe or persistent, users may notice blurry video, stuttering audio, or other issues, “Google said.

News Highlights:

  • Additionally, users will see suggestions for improving Google Meet call performance and real-time feedback on the effect of any action taken on the network and processing load. Users will also notice general tips for performing common tasks such as presenting content and recording meetings.
  • Google makes it easy to troubleshoot in Meet